Return & Refund Policy

1. Returns

At AK TRONIC STORE, we accept returns within 7 days of delivery if the item is defective, damaged, or incorrect upon arrival. The product must be unused, in its original packaging, and include all accessories or manuals.

2. Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days through your original payment method or store credit.

3. Exchange Policy

We offer product exchanges for defective or incorrect items. If you received a faulty product, please contact us immediately through WhatsApp or Call to arrange a replacement.

4. Non-Returnable Items

• Items damaged due to customer misuse or negligence
• Products without original packaging or accessories
• Sale, clearance, or special-discount items
• Opened hygiene-related products (e.g., earphones, grooming items)

5. How to Request a Return

To initiate a return or refund request, contact us via:

📞 +92 327 4240023
💬 WhatsApp: Message Us
📍 Address: Main City Farooqabad, ZIP 39500, Pakistan

6. Shipping Costs

Return shipping costs are the customer’s responsibility unless the product was defective or incorrect. In such cases, AK TRONIC STORE will cover the shipping charges.